FAQ
Hygiene and Return Policy
Dear Customers,
As a brand that attaches great importance to health and hygiene rules, we would like to inform you about our policy regarding the return and exchange processes of our underwear products.
For hygienic reasons, we do not offer returns or exchanges for our underwear products. This policy has been implemented to protect the health of all our customers and maintain the highest hygiene standards for our products.
We recommend that you carefully review the product descriptions when placing your order, and if you have any questions about sizing, please contact us for assistance. Our customer satisfaction team will be happy to assist you in selecting the right size and product.
Thank you for your understanding and sensitivity.
With love, Porrima Store